Privacy Policy

Last updated: Aug 9, 2020

This policy was written to the best of our ability at the current stage of product development. It is subject to change at any time, and we will notify you about major changes via email.

1. What this policy covers
2. What does this policy not cover?
3. What information do you collect about me?
4. How will you use the data you collected about me?
5. Do you share my information with other organizations?
6. How long will you keep my information?
7. Who can I get in touch with if I want to access the data?
8. How do I opt out of data collection?
9. Does your website use cookies?
10. What happens if you stop working on the product?

What this policy covers

This policy covers the data Lunch Money (“we”) collect about you (“user”), what we do with it, why we collect it, and how you can access it.

This policy also covers both the logged-in application ("App") and the public marketing site ("Marketing Site").

What does this policy not cover?

This policy does not cover what third party services we use do with your data. However, we can be completely transparent about these third-party services and link you to their privacy policies. We employ the services of trusted companies to handle transactions and actions that are outside the expertise of the team at Lunch Money. Examples of third-party services we use and the reasons are:

• Stripe (Privacy Policy) - collect billing information and process payments
• Sendgrid (Privacy Policy) - email communication and mailing list management
• Plaid (Privacy Policy) - connect to your banks
• Mixpanel (Privacy Policy) - user analytics
• Sentry (Privacy Policy) - error tracking and debugging
• HotJar (Privacy Policy) - screen recording and analytics (ONLY on Marketing Site)

What information do you collect about me?

Information you provide us

• Account information: When you sign up, you provide us with your name, email address and your primary currency.
• Collaborators: You have the option to invite someone to be a collaborator on your budget. In this case, you provide us with their email address. In the same case, you may be invited to collaborate on an existing user’s budget and we will store your email address for reference.
• Financial details: You may provide us with details about your spending, such as merchant names, cost, and descriptions on the transaction itself.
• Billing details: You may provide us with your billing details. This information never goes through our server and we do not store it; we send this directly and securely to a trusted third-party service listed above to process the data for us.

Information collected via technology

• Financial Information: When you authorize a link to your bank via Lunch Money, we are able to pull information about your accounts, transactions and balances. We do not store your personal bank credentials anywhere on our server. We only have read-only access to your account; we are not able to make changes to your bank accounts.
• Usage Data: As you use the app, we have analytics engines running which will collect information about how you are using the site and information about your device, browser, and IP address. We do not send any personal identifiable information to these analytics engine, meaning they will not be able to connect your data to your name or email address.
• Email Tracking Pixels: We will periodically send you emails as you engage with our product. These emails contain a tracking pixel which will let us know if you have opened the email. We use this information to analyze how our users are responding to our communication efforts and to ultimately improve the service for you.
• Screen recordings: On the Marketing Site, we are running HotJar which records screen interations. This helps us figure out how to best design our landing page for potential customers. We do not corroborate screen recordings with other information to identify you.
• Facebook Tracking Pixel: On our Marketing Site, we are running a Facebook Tracking Pixel in order to run re-targeting ads. This means if you have visited our website in the past, we may show you ads on Facebook. We do NOT participate in the Advanced Matching feature that uses your personal information on Facebook to match with your activity on our site.

How will you use the data you collected about me?

In general, we collect information about you in order to operate our product and provide you the services outlined throughout the Marketing Site. This includes, but is not limited to:

• analyzing your transactions to figure out which ones are recurring expenses,
• analyzing your transactions to figure out which recurring expenses have or have not occurred in a given month,
• analyzing your inputted budget and transactions to figure out if you are over or under budget in a given month,
• analyzing your spending based on categories that you set,
• listing out your financial accounts and information about them including balances, limits, name, and type,
• provide you with a report of your spending based on trends and habits, and
• sending email invitations to people with whom you wish to collaborate.

We may also use your anonymized personal data to:

• debug or make improvements to the service,
• corroborate your usage details with other users in order to analyze general trends and habits of users for determining ways to continuously improve the product, and
• protect, investigate and deter against fraudulent, unauthorized or illegal activity.

During only necessary times, we may access your personal data to:

• provide customer service if you personally report a bug or issue to us via email or a support form embedded in the product, and
• send you relevant information, such as technical notices, updates, security alerts, support and administrative messages.

Do you share my information with other organizations? Who else can see how I’ve been using Lunch Money?

We share selected information with the third-party services listed above, and strictly only for the necessary operations of the service. We do not share your information with other organizations for profit and we’re committed to never doing this. As such, you will never see ads on our platform.

How long will you keep my information?

We will keep your information as long as you are a user (either trialing, paid, or free) of the service. Once your trial ends, we will schedule your account and all its data for deletion from our servers after 30 days. Any synced bank or cryptocurrency account connections will be disconnected after 5 days. If you request a cancellation of your account either by email via [email protected] or through the product, we will delete your account and all associated data within 48 hours.

Who can I get in touch with if I want to access my data?

You can access your financial data by using the product. If you would like an export of all the data we have on you, please contact us at [email protected].

How do I opt out of data collection?

We are committed to ensuring that all the data we collect about you is stored securely and is necessary to provide you with quality services. To opt out of data collection, click on "Data Collection Settings" in the footer while you are logged in. There, you'll be able to see the services which you may opt out of. To opt out of the collection of financial information, do not link your bank.

Does your website use cookies?

Aside from third-party cookies from services listed above, we use cookies to store your authorization token. This means that you can use our service without proving your username and password each time for authentication. We also use cookies to store your options for dismissing certain messages or dialog boxes.

You're a solo founder. What happens if you decide to stop working on the product?

In the very unlikely event that I will stop working on Lunch Money, I am committed to both allow users to easily export all their account data, and potentially open-sourcing the entire codebase. We'll see :)